WordPress Plugins nulled

WordPress TotalDesk v1.3.5 nulled

WordPress TotalDesk v1.3.5 nulled

The All in One WP Helpdesk Solution
TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented

Compatibility

  • WordPress 3.8.1+
  • PHP 5.4+
  • WPML Support
  • WooCommerce 3.1

Changelog

======
1.3.5
======
– FIX: Issue where ticket comment form influenced other comment form

======
1.3.4
======
– FIX: Admin CSS issue

======
1.3.3
======
– NEW: Topic Widget for Sidebar
– NEW: FAQ for WPMl Translation:

How can I translate the plugin (WPML)?


– FIX: Missing div in form shortcode
– FIX: My Tickets page on WooCommerce account page
– FIX: Product support in WPML environment showed all products
– FIX: custom WooCommerce order subjects filter did not work

======
1.3.2
======
– NEW: Moved type / Project directly under Department
– NEW: Created a back to my tickets button on new / view single ticket pages
– FIX: WooCommerce form was not 100% width

======
1.3.1
======
– NEW: Sidebar for my_tickets and knowledge_base now displays
automatically. This has been done, because not all themes
are able to select a custom sidebar for only 1 page
– NEW: Set a sidebar display option (none, only on FAQ OR only on Ticket pages, both)
– NEW: Option to disable the sending of login credentials for new users
– NEW: Hide FAQ topics for not logged in users
– FIX: Fix where attachments file select showed up even it was disabled

======
1.3.0
======
– NEW: IP check for FAQ likes / dislikes to avoid double votes

======
1.2.9
======
– FIX: User exists not triggers an error to login
This prevents users to create tickets for
other users
– FIX: Added livechat texts to WPML config

======
1.2.8
======
– NEW: Livechat guest ticket option readded
– NEW: Livechat restyled
Differnet text align and background color between reporters & agents
– NEW: The following Livechat texts can be set in the admin panel:
Live Chat Title
Live Chat Welcome Text
Live Chat No Agents Online Text
Live Chat Button Text
– FIX: Livechat Integrations moved to Integrations Section

======
1.2.7
======
– FIX: FAQ issue
– FIX: IMAP fetching
– FIX: Dashboard PHP Notice

======
1.2.6
======
– FIX: FAQ Ajax showed the same excerpt

======
1.2.5
======
NEW: Crisp Live Chat Integration
Learn more here: https://crisp.chat/en/
NEW: PureChat Live Chat Integration
Learn more here: https://www.purechat.com/
NEW: Chatra Live Chat Integration
Learn more here: https://chatra.io

======
1.2.4
======
– NEW: Set a default priority
– NEW: Show priority in forms for reporters
– NEW: Priorities now in export
– NEW: Tickets by priority added to reports
– NEW: Tickets by Source added to reports
– NEW: Small layout review of reports page
– NEW: Added a row for grouping in Ticket-Export Excel file
– FIX: Attachments were not assigned
– FIX: Missing Translations

======
1.2.3
======
– FIX: Removed Cron after disabling Inbox

======
1.2.2
======
– NEW: PHP IMAP Extension Check
– FIX: Missing translation & POT file updated
– FIX: Removed livechat for guest users

======
1.2.1
======
– FIX: Added missing translation strings

======
1.2.0
======
– NEW: Support Rating Feedback
Ask reporters for Support feedback after a ticket has been solved
See settings > Support Rating
Rating Email: https://plugins.db-dzine.com/helpdesk/wp-content/uploads/sites/5/2017/10/support-rating-email.png
Support Feedback: https://plugins.db-dzine.com/helpdesk/wp-content/uploads/sites/5/2017/10/support-rating-feedback.png
Rating Overview: https://plugins.db-dzine.com/helpdesk/wp-content/uploads/sites/5/2017/10/support-rating-overview.png
– NEW: 2 x New Report charts:
Tickets by Reporter
Tickets by Satisfaction
– NEW: Guest (not logged in user) can now use livechat
– FIX: Layout issue with avatar image in backend
– FIX: Backend Table width adjustes
– FIX: PHP notice in loggin class removed

======
1.1.5
======
– FIX: Cronjob issue
– FIX: Ticket not created when no from name was set
– FIX: PHP notice in desktop notifications

======
1.1.4
======
– FIX: Prevent admin access issue

======
1.1.3
======
– NEW: Connect FAQs to product categories (WooCommerce)
FAQs will then show up on single product pages
– NEW: Set AJAX interval for Live Chat & Desktop Notifications
to decrease server performance use
– FIX: Prevent Admin Access issue

======
1.1.2
======
– FIX: logged in error message

======
1.1.1
======
– FIX: Only 5 FAQs showed up on archive page

======
1.1.0
======
– NEW: Option to use original theme template files
Settings > Advanced Settings > Use Theme Template
Note: This will remove all custom templates!
It would be better to copy existing partials into your child theme
Tutorial: https://plugins.db-dzine.com/helpdesk/documentation/faq/override-templates-theme-support/
– NEW: Set a sidebar position (left or right) in General Settings
– NEW: Support for invisible Recaptcha (https://wordpress.org/plugins/invisible-recaptcha/)

======
1.0.9
======
– NEW: Show specific FAQs only to logged in users
– NEW: Hide FAQs for logged in users from Knowledge Base
See Settings > Knowledge Base (on bottom)
– FIX: Slider Revolution issue

======
1.0.8
======
– NEW: option to set novalidate-cert for inbox
– FIX: Issue with My Tickets page and no tickets created so far

======
1.0.7
======
– FIX: Envato Class exists check

======
1.0.6
======
– FIX: Single FAQ only displays title when no topics are created
– FIX: Screen Reader text visibility

======
1.0.5
======
– FIX: Form 404 Errors
– FIX: Admins could not trash tickets, faqs or saved replies
– FIX: DataTables Issue

======
1.0.4
======
– NEW: Theme support improved (e.g. Dante, Bridge, Total, The7)
– NEW: Set a custom login page (settings > general)
– FIX: Added some more translation options
– FIX: breaking DIV in new ticket form
– FIX: Output buffering for shortcodes

======
1.0.3
======
– NEW: Dashboard redirect for reporters & agents
– NEW: Ticket Priorities now possible
– NEW: Renamed System / Projects to Departments
– NEW: Added POT translation file & updated DE Translations
– FIX: Ticket category color issue in backend
– FIX: Small php notices

======
1.0.2
======
– NEW: Rating System for FAQ Articles
See Options > FAQ > Enable Rating
– NEW: Disable the dislike button
– NEW: Widgets now support order by likes / dislikes
– NEW: Show single FAQs only to logged in users

======
1.0.1
======
– FIX: WooCommerce class misses options
– FIX: Menu does not show up
– FIX: after_widget args notice
– FIX: Livechat count issue

======
1.0.0
======
– Inital release

Live Chat
-> Agents see list of open chats by reporters
-> Leave message when no agents are online -> Ticket
-> Reporter needs to be logged in
-> Default Welcome Message
-> Enter chat via Ticket ID
-> Create a new chat -> new Ticket
-> Chat history stored as Ticket Comments

Ticket System
-> Inform Agents in Notifications
-> HTML WYSIWIG Comment Form
-> Attachments
-> Saved replies
-> Default Message
-> My Tickets (for reporter & agents)
-> Logging / History system
-> XLS export
-> Agents can reply to Email
-> Ticket Overview (assigned to, status in colors)
-> Set Inbox Folder
-> Set Inbox Archieve Folder

Knowledge Base
-> Widget Support
-> Most viewed / loved
-> Set a default order by
-> Custom Icon per category
-> Password Protection (can be set by WP default)
-> Multiple Layout
-> Was this helpful?

Integrations
-> Slack (https://my.slack.com/services/new/incoming-webhook)
-> WooCommerce
-> Envato

======
Future Plans
======
-> Private Notes
-> Recaptcha
-> Github
-> Jira
-> Track FAQ search keywords
-> desktop notification for product update /product addition
-> Merging
-> Previous Customer Tickets